---
title: Manage | Vividly Knowledge Base
description: Manage Products, Customers, Pricing, Lift, and Contacts
---

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1. [Vividly Knowledge Base](https://knowledge.govividly.com/)
2. [Manage](https://knowledge.govividly.com/manage)

# Manage

 Manage Products, Customers, Pricing, Lift, and Contacts

## Overview

- [Manage: Overview](https://knowledge.govividly.com/manage-overview)

## Hierarchies

- [Manage Customer and Product Hierarchies](https://knowledge.govividly.com/customer-and-product-hierarchies-customers-and-product-groups-management)

## Products

- [Manage Products: Overview](https://knowledge.govividly.com/manage-products)
- [Add a New Product](https://knowledge.govividly.com/how-to-add-a-new-product-in-vividly)

## Product Groups

- [Create Product Groups and Add Products](https://knowledge.govividly.com/how-to-create-product-groups-and-add-products)
- [Bulk Create Product Groups](https://knowledge.govividly.com/bulk-create-product-groups)

## Pricing

- [Pricing: Overview](https://knowledge.govividly.com/pricing-overview)
- [Bulk Update Pricing via Upload](https://knowledge.govividly.com/how-to-bulk-update-pricing-via-upload)

## Lift

- [Manage Lift: Overview](https://knowledge.govividly.com/manage-lift)

## Customers

- [Manage Customers: Overview](https://knowledge.govividly.com/manage-customers-overview)
- [Handle Duplicate Customers and Consolidate Data](https://knowledge.govividly.com/handle-duplicate-customers-and-consolidate-data)
- [Pre-Load Distributor Buy-In Window Dates](https://knowledge.govividly.com/pre-load-distributor-buy-in-window-dates)

## Contacts

- [Manage Contacts: Overview](https://knowledge.govividly.com/manage-contacts)

- [Release Notes](https://knowledge.govividly.com/release-notes)
- [Business](https://knowledge.govividly.com/business#main-content)
  
  
  
  
  
    - [Revenue Dollars](https://knowledge.govividly.com/business#revenue-dollars)
    - [Point-of-Sale (POS) Data](https://knowledge.govividly.com/business#point-of-sale-pos-data)
    - [Deductions Spend](https://knowledge.govividly.com/business#deductions-spend)
    - [Deductions Reconciliation - Getting Started](https://knowledge.govividly.com/business#deductions-reconciliation-getting-started)
    - [Deductions Reconciliation - Working Deductions & Automation](https://knowledge.govividly.com/business#deductions-reconciliation-working-deductions-automation)
    - [Deductions Reconciliation - Sales Review & Disputes](https://knowledge.govividly.com/business#deductions-reconciliation-sales-review-disputes)
    - [Deductions Reconciliation - Reporting](https://knowledge.govividly.com/business#deductions-reconciliation-reporting)
    - [Deductions Reconciliation - Troubleshooting](https://knowledge.govividly.com/business#deductions-reconciliation-troubleshooting)
    - [Deductions Processing](https://knowledge.govividly.com/business#deductions-processing)
    - [Deductions Dashboard](https://knowledge.govividly.com/business#deductions-dashboard)
    - [Budget](https://knowledge.govividly.com/business#budget)
    - [Cash Application](https://knowledge.govividly.com/business#cash-application)
- [Promotions](https://knowledge.govividly.com/promotions#main-content)
  
  
  
  
  
    - [Creating New Promotions](https://knowledge.govividly.com/promotions#creating-new-promotions)
    - [Promotion Details & Editing Promotions](https://knowledge.govividly.com/promotions#promotion-details-editing-promotions)
    - [Views and Statuses](https://knowledge.govividly.com/promotions#views-and-statuses)
    - [Search & Advanced Search](https://knowledge.govividly.com/promotions#search-advanced-search)
    - [Uploading and Editing Promotions in Bulk via Excel Upload](https://knowledge.govividly.com/promotions#uploading-and-editing-promotions-in-bulk-via-excel-upload)
    - [Duration Based Planning](https://knowledge.govividly.com/promotions#duration-based-planning)
- [Scenarios](https://knowledge.govividly.com/scenarios#main-content)
  
  
  
  
  
    - [Scenario Planning](https://knowledge.govividly.com/scenarios#scenario-planning)
- [Manage](https://knowledge.govividly.com/manage#main-content)
  
  
  
  
  
    - [Overview](https://knowledge.govividly.com/manage#overview)
    - [Hierarchies](https://knowledge.govividly.com/manage#hierarchies)
    - [Products](https://knowledge.govividly.com/manage#products)
    - [Product Groups](https://knowledge.govividly.com/manage#product-groups)
    - [Pricing](https://knowledge.govividly.com/manage#pricing)
    - [Lift](https://knowledge.govividly.com/manage#lift)
    - [Customers](https://knowledge.govividly.com/manage#customers)
    - [Contacts](https://knowledge.govividly.com/manage#contacts)
- [Insights](https://knowledge.govividly.com/insights#main-content)
  
  
  
  
  
    - [Forecast](https://knowledge.govividly.com/insights#forecast)
    - [Promotion Analytics](https://knowledge.govividly.com/insights#promotion-analytics)
    - [Finance Analytics](https://knowledge.govividly.com/insights#finance-analytics)
    - [Promotion Timing Analysis](https://knowledge.govividly.com/insights#promotion-timing-analysis)
    - [Accruals](https://knowledge.govividly.com/insights#accruals)
- [Account Settings](https://knowledge.govividly.com/account-settings#main-content)
  
  
  
  
  
    - [Permissions](https://knowledge.govividly.com/account-settings#permissions)
    - [Promotions (Tags)](https://knowledge.govividly.com/account-settings#promotions-tags)
    - [Fund Types](https://knowledge.govividly.com/account-settings#fund-types)
    - [Deductions & Revenue](https://knowledge.govividly.com/account-settings#deductions-revenue)
    - [Forecast](https://knowledge.govividly.com/account-settings#forecast)
    - [API Integrations](https://knowledge.govividly.com/account-settings#api-integrations)
    - [Miscellaneous](https://knowledge.govividly.com/account-settings#miscellaneous)
- [Frequently Asked Questions (FAQs)](https://knowledge.govividly.com/frequently-asked-questions-faqs)
- [Office Hours](https://knowledge.govividly.com/office-hours)

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